DVDX Copy Express Question

[Sams choice]

Originally posted by microcow
The version I have does not have the copy entire disk option, I registered and activated the program, but apparently since I didn't buy the software directly from 321 studios, I don't qualify for updates.

Thanks for the reply.

If you purchased it and you have a legit serial#, you do qualify for the web updates. I also got the boxed version and the web file updates work fine with my serial. Call 321 studio's at 1-866-383-2679 in the U.S., could be a different nimber in P.R.. Maybe you just need to reactivate your serial # through them, usually 1 to 5 ativations is all you get before you have to call if I remember right.
I'll give them credit for this, their tech support and hold times are not that bad and if you buy something from them they have a very good 90 day return policy, I found that out when I tried their software called Games X Copy.