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Read the manual for your router, it will tell you how to login to it through internet explorer, there you can open up ports on your router to allow games to access the net.
Some good routers not cheap ones usually have a game list where you select the game and add it, and it automatically sets up the ports.
If yours doesnt, just check your manual for the game under FAQ's/Troubleshooting or the EA games website both will tell you which port to use.
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