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Funny I have an issue thats not to far from yours. I get passed the first 2 levels. Then when Sam is introduced to the game after the insane assylum level, I try to "Kick" him and the game totaly locks up, to a solid blue screen and I have to reboot my PC. I have been through the run around with the THQ tec support guys. But frankly they are as useful as a screen door in a submarine, and have only had me update all my drivers and make sure windows is updated. And yes im running the retail version with the "Original" CD's!
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