meritline grrr
 

this people have s**ty customer service i order a 100 pk 4 x dvd-rs from them 13 days ago and still have not got them i payed useing paypal big mistake and i emailed them and they countless times and they said they could not find my order so i called them at least 7 times all i get is a stupid mail box that say to leave a name and number and they will call back. so i left name and number they never called back so i had file a report with paypal and try to get my cash back. which is takeing forever if i was to do a charge back on that would paypal take it from me or the seller ? cause i relly need to get another pack order from some were more trusted or use a cc instead of paypal cause i never had probs with them useing a cc any body got any ideas.

Yeah they do have BAD customer service. Ive dealt with them before. I sometimes place my orders while Im on the road so I call up my orders rather than via the web.

Ive called up Meritline and they just keep telling me to look at my screen as if I were in front of my pc. Thats after Ive already told them Im not in front of a PC. Then they put me on hold. I basically only use them when I absolutely get the better deal from them. If its only a couple bucks Ill just deal with someone else.




Tyler!

Funny..... I just order a 200 pack of riteks from meritline and it took about 6 days to arrive. They all work great. I paid through credit card though. Evo, did you get a receipt for your purchase when you placed your order? I'm not here trying to defend meritline I just had really good luck with them and thought I should post the results.

I get mine from Allmediaoutlet or Rima. They both usually ship the next day after the order is placed. As a matter of fact I just ordered 50 Riteks last night. I got them 2nd day air for like $14 shipping.

Do they have a good price on them, cause I need to order some?

Is it that hard to look yourself? lol

True that Biggy!!! I'm checking them out right now. lol:p

o i always had good luck with them buy paying with a cc i just decide to use paypal cause i had the money in there this is when all the problems started it seems like they dont even check there paypal orders i knew i should had just used a credit card and i think i got a recpit but i formatted the pc and lost all my emails even that one but they usely send a tracking with in 2 days didnt even get that but i still got the paypal trans # that should i payed them they should be able to look it up with that

I place the order wiht them on sunday afternoon... and got the tracking number Monday night.... jus my 2 cents

did you use paypal as EvoEvo did or did you pay by cc, or other?

:D I read this forum before I go ahead and place the order... so I use CC instead of paypal...;)

Good deal, Tim.....As for EvoEvo, hey, did you get squared away on your order? If not, maybe a recommendation should be made to warn newbies in this matter.

[editted out original post. please refer to the "Ritek DVD's at Meritline" to see my post http://www.fileforums.com/showthread...threadid=57028 ]

yeah they refunded my money finaly it took them forever they have sh**y customer serivce